Flexnova Privacy Policy
Welcome to the official Flexnova Privacy Policy page. We are committed to safeguarding your data through transparent policies on data collection, how Flexnova uses your information, and customer privacy rights regarding order cancellations. This page also explains Flexnova’s third-party sharing policy and outlines your privacy rights as a valued customer.
What Data Does Flexnova Collect?
Flexnova collects essential user data to improve your shopping experience. This includes personal information such as your name, contact details, delivery address, and payment preferences. We also collect device data and browsing behavior for analytics and customer service optimization.
This data collection by Flexnova helps us personalize your journey and fulfill your orders efficiently.
How Flexnova Uses Your Data
We use your information solely to serve you better. Your personal data is used for processing orders, providing customer support, sending shipment updates, and suggesting relevant products. Additionally, Flexnova may use anonymized analytics to improve our website experience.
At no point do we misuse or sell your information. Our approach to personal data use is safe, secure, and compliant with Indian digital commerce norms.
These steps are part of our strict policy on how Flexnova uses personal data.
Does Flexnova Share Data With Third Parties?
Flexnova never shares your personal information with third-party companies for marketing purposes. However, we may disclose limited information to trusted delivery partners and payment gateways to ensure smooth order fulfillment.
This form of third-party data sharing is restricted only to what’s necessary.
This controlled third-party data use is necessary for processing payments, verifying addresses, and ensuring timely product delivery.
Your Privacy Rights at Flexnova
You have full control over your personal information stored at Flexnova. You may request access, update your details, or ask us to delete your data by emailing support@flexnova.in.
Flexnova respects user privacy options. You can opt out of promotional emails or limit data sharing at any time.
These rights are central to our commitment under the Flexnova user consent policy.
Data Security Measures
We use encrypted channels, secure servers, and trusted payment gateways to protect your data. Additionally, Flexnova regularly updates its backend infrastructure to defend against unauthorized access or cyber threats.
Therefore, your shopping experience remains safe and private on every visit.
All measures are aligned with our goal of customer data protection.
Updates to This Policy
We may occasionally revise this Flexnova privacy policy to reflect changes in technology, regulations, or our internal procedures. If we make significant changes, we’ll notify you via our website or registered email.
Ads, cookies and personalized advertising
We and our advertising partners (for example Google) use cookies, tags, and similar technologies to deliver ads, measure ad performance, and show relevant advertising across the web. We may use Google Ads remarketing and Google Analytics. If you do not want your website activity used to show personalized ads, you can opt out in Google’s Ad Settings (My Ad Center) or by disabling advertising personalization in your browser/device. We do not share personally identifiable information (PII) to create remarketing lists for sensitive categories (for example health conditions, finances, or criminal history).
If you want to disable personalized advertising on this site for your session, we support the Google tag parameter allow_ad_personalization_signals (site configuration) and will respect your choice.
Still have questions about how Flexnova handles your information? Reach out to us anytime at:
- Email: support@flexnova.in
- WhatsApp: (+91)-8305413301
- Hours: Monday to Saturday, 10 AM to 6 PM IST